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FAQ

 

1. Important Information About MadNike.com

At MadNike.com, we strive to provide our customers the best products with the best service and at the competitive price. All the products listed on Madnike.com are available to buy right now, either as single sample or larger wholesale orders,there is no Minimum Order Quantity. Orders are shipped by courier directly to any address worldwide. Payment for orders is in full, in advance, by allows credit cards, Bank Transfer Or Westen Union. MadNike.com does not add any hidden charges or sales taxes.

 

2. Do you ship to International locations ?

Yes, We currently ship to many international locations. We love our international customers! MadNike.com has designed a specific international shopping cart and offers international order service online. All international orders are shipped by EMS. USP. TNT or USPS. Most of our international clients receive their order less than one week. For more information, please feel free to contact us by email at sales@madnike.com

 

3. Can you reserve a product for me until I can pay for it?

Yes, of course, the only thing you have to do is to confirm it by e-mail and we will keep them for you for one week. However, after one week, if we haven't received your payment, we will sell it further to someone else. 

 

4. How much for shipping?

Shipping is calculated based on the destination country  in the shipment. Please see our international shipping rates page at http://www.madnike.com/article.php?id=7 

 

5. After Payment,How Can I Check The Status Of My Order?

During the process of purchase, you should receive several emails from us. There will be an email confirming your order information,and we will also email you the tracking number after we ship out your order. You also can log in your MadNike.com account to check status of all of your orders. http://www.madnike.com/user.php

You can also contact with our online salesman or customer service representative to get help.

 

6. Is all Items on web available?

Most of the items are all available and can be shipped in 24hours after payment. But due to the numerous orders we handled every day, some of them will be out of stock sometimes, we will answer your order and inform the earliest availability.

 

7. Why Doesn't The Tracking Number Work?

It may take 24 hours before tracking information appears on the EMS USPS DHL TNT website. For further assistance, contact MadNike.com Customer Service.